Contacts

Domain: vinmaestro.com · Updated 21.07.2026

We are here to help and want to resolve matters fairly. Choose the relevant channel below so your request reaches the right people faster.

Service operator

The VinMaestro service is operated by a sole proprietor (Ukraine). Full requisites are stated in payment documents and provided upon request via the support email.

Support & refunds

• Email: [email protected]

• Telegram: @vinmaestro_bot

We accept requests around the clock and usually respond within 1–2 business days.

For a refund request, include the VIN/plate of the query, the approximate time of payment and the transaction ID — details are in the Payment & Refund Policy.

Privacy matters

• Email: [email protected] (subject line: “Personal data”)

To exercise your rights over personal data (access, correction, deletion), see the Privacy Policy.